01StrategyComing soon
01Blog · field notes Strategy · design · build · agents · operations
Field notes from
the marketplace floor.
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What you'll find here
Notes from designing, building and running service marketplaces. Full articles appear here once the text is ready to read.
Featured · The Agentic Marketplace Playbook · Chapter one Agents
What an agent needs from your listings that a person does not
Assistants read structure, availability and permissions. If a listing cannot answer their questions, it may never make the shortlist. This note sets out the fields an agent-ready listing needs.
Read the note02Notes in development Eight planned notes
Ideas on the board.
These titles are in the current design. Their full articles are still being written, so they are listed here without a reading link.
02EconomicsComing soon
Booking, request, quote or managed: choosing the transaction model
03OperationsComing soon
Leakage is a product problem before it is a policy problem
04ModernisationComing soon
When a service marketplace has outgrown Sharetribe
05BuildComing soon
Stripe Connect for service marketplaces: deposits, staged payments and disputes
06DesignComing soon
Provider onboarding that gets supply live in under ten minutes
07AgentsComing soon
Buyer agents, provider agents and operator agents: one set of rules
08StrategyComing soon
How much does it cost to build a service marketplace in the UK?
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